Lock-O-Matic Smart Lock Warranty Information
Thank you for choosing Lock-O-Matic to secure your home and elevate your peace of mind. We are confident in the reliability and quality of our smart locks, and we stand behind our products with a comprehensive warranty to ensure your satisfaction. Please read the following warranty information carefully to understand the terms and conditions of your Lock-O-Matic Smart Lock warranty.
Warranty Coverage
Lock-O-Matic provides a limited warranty that covers defects in materials and workmanship under normal use for a specified period from the date of purchase. The specific warranty duration may vary depending on the Lock-O-Matic Smart Lock model you have purchased. Please refer to your product documentation or contact our customer support for detailed information about the warranty period applicable to your product.
- Defective Components: The warranty covers any defects in materials or workmanship that result in a malfunction of the Lock-O-Matic Smart Lock.
- Electronic Components: Lock-O-Matic Smart Locks contain electronic components that are covered under warranty for the specified duration, ensuring their proper functionality.
- Misuse or Abuse: The warranty does not cover damage caused by misuse, abuse, or improper installation of the Lock-O-Matic Smart Lock.
- Unauthorized Modifications: Any unauthorized modifications or attempted repairs by non-Lock-O-Matic authorized personnel will void the warranty.
- Normal Wear and Tear: The warranty does not cover normal wear and tear, including scratches, cosmetic damage, or damage due to environmental factors.
If you believe your Lock-O-Matic Smart Lock is experiencing an issue covered by the warranty, please follow these steps:
Contact Customer Support: Reach out to our customer support team by visiting our website or contacting the provided support channels.
Provide Information: Be ready to provide details about your purchase, including the date of purchase, place of purchase, and a description of the issue.
Follow Support Instructions: Our support team will guide you through troubleshooting steps or initiate the warranty process, depending on the nature of the issue.
This warranty is non-transferable and applies only to the original purchaser of the Lock-O-Matic Smart Lock. Any replacement product or part provided under this warranty is covered for the remaining warranty period of the original product.
Lock-O-Matic reserves the right to amend or modify this warranty at any time without prior notice.
For further assistance or information regarding the Lock-O-Matic Smart Lock warranty, please contact our customer support team at support@Lock-O-Matic.com or visit our website.
Lock-O-Matic – Securing Your World, One Smart Lock at a Time.